×
Home Book FAQ Contact

FAQ

 

Below you can find answers to our frequently asked questions. If your question is not answered please don’t hesitate to get in touch and we’ll be happy to help.

Can anyone attend one of your public day trips on the 'Book' page?

Yes, please note that anyone is welcome to come on our public day trips but it will be predominantly students attending

How do I make payment by Debit or Credit Cards – the Billing section of the website only has a box ‘ Proceed to PayPal’?

Please click on the ‘Proceed to PayPal’ box at the bottom of the Billing section. This will take you to the next section where you can choose your method of payment either by debit/credit cards or via a PayPal account if you already have one.

What should I take on the tour?

Please make sure you take suitable walking shoes. Lunch is not provided on tours (unless specified) although there are various stops for lunch so you can buy out from a restaurant/cafe if you prefer.

Why do you need my telephone number?

We need a contact number for you, preferably your mobile phone, so that we can contact you prior to the tour if there are any changes, or queries – but also in case we need to locate you during the tour (i.e. in an emergency – or should you be late. If you only leave a land line or hotel phone number we will not be able to contact you during the tour).

 

What age is classified as a child's price?

Child prices are usually published with each public event.

Does the coach have provision for wheelchairs?

We regret to advise customers that the coaches used by Lundgren Tours Ltd do not have a lift fitted. Therefore all customers must be able to enter and exit the coach via the steps.

Can I bring my own food and drink?

Yes, provided all litter is placed in a bin outside the coach.

Can I consume alcohol on the coach?

No, please be advised that alcohol consumption on the coach is not permitted.

Is our Tour Guide First Aid trained?

Yes, our Tour Guide has completed a level 3 in Emergency First Aid at Work qualification

Is our Tour Guide and the rest of our team DBS checked?

Yes, we are all DBS checked

Lundgren Tours